South West Bikers | Motorcycle Forum

I bought my bike bank holiday Monday (R6), I borrowed a set of trade plates from bridge and rode it home, 12 miles in total.
I rang my insurance company, bennets who managed to stick another £116 on my insurance cost and their excuse was that because I was six month into the insurance contract I had to stick with the same company or I would have lost my NCB. The Quote I had on line was cheaper than my current insurance.
I have now had my bike 9 days and ridden no miles because they posted the certificate second class post and being a bank holiday their was a backlog of post. On ringing bennets and listening to the automated message which said if you are checking on the progress of documents which normally take four working days then press three, which I did, the person on the end said I had to wait seven working days which I made today (Tue,Wed,Thu,Fri,Mon,Tue,Wed). I managed to get into an argument with the numpty because he did not agree that this was the seventh say. He would not send another document, he would not put one in the first class post, he would not let me speak to his supervisor, he did agree to getting his manger to ring me back, did he did he f*ck. Oh and the quote I asked for on line from BENNETS arrived last Thursday. I am posting this to warn all other SWB’s of the Cr*p service and also sending a copy via E-MAIL to bennets.
If they said, I am sorry but I agree this is not acceptable, please give it until tomorrow and if they still have not arrived then we will send you another copy first class recorded delivery, I would not be posting this.

I was in a similar situation.

I returned to biking after a 5 year lay off to find I had lost all of my full NCB due to not being insured for more than 3 years.

I had an SV650 for 8 months, got bored and bought a ZX6R.

When I rang Bennetts they wanted £700 to upgrade my insurance for the remaining 4 months! This is on top of the £500 I had already paid to insure the SV for the year.

£700 was pretty steep for 4 months given that I had been quoted £1500 online for a full year!

I was given the same choice as you, lose my 8 months NCB by changing to another underwriter or pay the £700 for four months.

They suggested putting me through to another team for a full quote just to see what it would be and whether it would be worth losing my NCB.

To my surprise it was £700 for the year which was half what I had been quoted online and figured it was worth losing 8 months NCB. Plus I got a few quid back when I cancelled my old policy - you dont pay as high a cancellation charge if you are starting a new policy.