I rang my insurance company, bennets who managed to stick another £116 on my insurance cost and their excuse was that because I was six month into the insurance contract I had to stick with the same company or I would have lost my NCB. The Quote I had on line was cheaper than my current insurance.
I have now had my bike 9 days and ridden no miles because they posted the certificate second class post and being a bank holiday their was a backlog of post. On ringing bennets and listening to the automated message which said if you are checking on the progress of documents which normally take four working days then press three, which I did, the person on the end said I had to wait seven working days which I made today (Tue,Wed,Thu,Fri,Mon,Tue,Wed). I managed to get into an argument with the numpty because he did not agree that this was the seventh say. He would not send another document, he would not put one in the first class post, he would not let me speak to his supervisor, he did agree to getting his manger to ring me back, did he did he f*ck. Oh and the quote I asked for on line from BENNETS arrived last Thursday. I am posting this to warn all other SWB’s of the Cr*p service and also sending a copy via E-MAIL to bennets.
If they said, I am sorry but I agree this is not acceptable, please give it until tomorrow and if they still have not arrived then we will send you another copy first class recorded delivery, I would not be posting this.
